Visa Services F.A.Q.
- 1. What is a visa?
A visa is a document which allows someone to travel into a specific country and stay there for a set period of time. Generally, a visa may only be issued at the Consulate of the country or, in some cases, at the border. Visas may be stamped or glued directly into a passport or they may be issued electronically (e.g. Australia Visa). Some countries require everyone who enters to obtain a visa, while others have what are known as reciprocal agreements with certain countries that waive visa requirements. A visa may allow one, two or multiple entries before the expiration date of the visa. It is important to research visa requirements before traveling internationally to avoid any issues with border control officials and airlines. If a destination country requires a visa and the traveler does not have it in his/her passport, the airline may refuse to board this person on the plane.
- 2. What are the countries that require a visa?
Please refer to the following page on our website to check whether a visa is required or not: visa requirements worldwide. Select your citizenship from the drop down menu at the top of the page, and you will be provided with a complete list of countries that require or do not require visas for you to travel. For detailed instructions on how to apply for a visa select the country of destination from the table. - 3. Can I apply for my work, student or residence visas through VisaHQ.ca?
At this time, VisaHQ.ca only processes tourist, business, private, crew and official visas. Applicants looking for student visas, work visas or residence visas must apply directly through the nearest Embassy or Consulate. - 4. I'm not a US or Canadian citizen. Can you still process my visa application?
If you are a resident of the United States or Canada, we may be able to process your application, depending on the country you would like to visit, the type of visa you need, and your visa status in the United States or Canada. Please consult our individual country pages or other questions in this FAQ for further information. - 5. What is the difference between visa validity and maximum stay?
The validity of a given visa represents the dates that the visa is effective. For instance, if a visa for China is valid for 90 days, you must enter China before that period of 90 days expires. Maximum stay is the time allotted for stay in the country. Using China as an example, the default maximum stay is 30 days, which means you are only allowed to stay in China for 30 days, even if your visa validity is 90 days. Please note that different countries have different requirements and interpretations regarding visa validity and maximum stay.
Customer service
Toll-free:1-800-715-2075
Ottawa:613-777-0410
Fax:613-777-0486
Email:
Mailing address
Don't be a stranger